Support
We’re here to help.
Last updated: October 4, 2026
Support for the whole Openly family is email-based, with Mia — our AI assistant — available on every page around the clock.
Ask Mia, 24/7
Tap the green chat bubble in the corner of any page. Mia can help with Post Openly setup, your content library, branding, sharing, and billing questions.
Email the team
For account, billing, or deletion requests, email bill@earydigital.com. Write from the email address on your account when possible so we can help securely.
Quick answers
My trial ended. Your saved content is still readable. Open Plan to subscribe and restore creating, editing, branding, exporting, and sharing.
My exported picture has a PostOpenly.com watermark. Trial exports include the watermark. Paid members can export clean versions of existing pictures.
I cannot share to Instagram. Instagram requires a picture. Add at least one picture to the post, then use Post Openly’s copy and share steps.
I need to update or cancel billing. Open Plan, choose Manage billing, and use Stripe’s secure billing page.
What support can and cannot do
We can help with your account, content library, branded pictures, access, and billing. We cannot publish directly to your social accounts or control Facebook, Instagram, or your device’s sharing options.
Never send passwords, card numbers, or social-media sign-in details to anyone — including us. We will never ask for them.
Questions
Email bill@earydigital.com with a short description and, if helpful, a screenshot that does not show private information.